How do I know my order has been dispatched & how do I track my parcel?
You will receive a confirmation email with a tracking number to check your delivery status at any time
Can I get international delivery?
Please contact us directly if you would like to place an order.
Is next day delivery available in my location?
Orders are dispatched using Couriers Please Delivery Service which is not a guaranteed next day service, however most capital cities and metro areas will generally deliver within 24-48 hours after dispatch. Delivery times are:
2 – 4 business days for delivery to: NSW, VIC, ACT
4 – 7 business days for delivery to: SA, WA, NT, QLD, TAS
What happens if my orders arrive damaged or I received the wrong product?
No need to worry. Just get in touch with our customer service team via firstname.lastname@example.org) and we’ll arrange for a replacement to be sent out to you as soon as possible. We will need images of the damaged product.
What do I do if my goods have not arrived?
We’re sure your stuff is on the way! Let us check it for you anyway. Give us a holler on 1300 276 559 OR email at email@example.com with your order details and we will do some excellent detective work to get to the bottom of it.